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Robot Waiters Should be in Every Restaurant

Over the past two years, the restaurant industry has accelerated its digital transformation. Apps, QR codes, self-ordering & checkout, and general advanced digital technology are omnipresent in food and other establishments. An additional technology is being added: Robot waiters and the like are lending a hand to the team. They are the next revolution.


Robot waiters should be in every restaurant because of the benefits they bring to owners, managers, staff, and customers.

The Personal Touch

Many times, we think of technology diminishing the personal touch in our day to day. It is proven however, that when technology alleviates menial work in the hospitality businesses, the staff has more time to spend with the customers. For example, it’s proven that robot waiters increase tips in restaurants. Since the robots can not be tipped, and the waiters can spend more time with each customer, everyone wins.

For example, it’s proven that robot waiters increase tips in restaurants. Since the robots can not be tipped, and the waiters can spend more time with each customer, everyone wins

 

Containing Safety

In times where we need to limit person to person contact, robot waiters come in to play as well. They minimize the amount of touches that go around surfaces while working or eating in a restaurant.