Avoda robot waiters and servers in Nursing Homes and other healthcare facilities is to improve the quality of life for residents and staff by using food service robots to complete tasks that are repetitive, predictable, and time-consuming.
Thus allowing human staff more time for meaningful interaction with residents.
Based on observations the best use of food service robots is to be a “runner” in dining room settings. Food service robots like Flash can be utilized in the delivery and collection of meals, snacks, and beverages.
They can be programmed with desired location “stops” for specific tables in a dining room, delivering food from the kitchen to the dining room, allowing the host or server to remain on the dining room floor, increasing not only speed of service but resident interaction.
This is the ideal scenario for waiter robot use in a continuing care retirement community or CCRC, with robust independent and/or assisted living programs where residents enjoy restaurant-style dining rooms.
Robot Waiter and Server Utilization
In many care environments where skilled nursing is required, such as memory care or rehabilitation settings, the robotic food server could also be utilized to handle “call downs” or last-minute requests after the bulk of trays being delivered to a unit have already left the kitchen for delivery. This keeps team members doing their skilled work and decreases distractions which could lead to errors or decreased quality of customer service.
Similarly, they can be used to deliver beverages or mid-day snacks. Currently, many snacks are prepackaged pantry items, but robotic delivery from the kitchen provides the ability for a community to provide fresh, seasonal snacks and beverages to planned stops or nursing stations, greatly impacting the residents’ quality of life while distinguishing the community’s dining program in a skilled setting.
The right solutions will be entirely dependent on the community and its layout, its desired use, and level of investment.
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