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Busser Waiter Robot Restaurant Operations

Food service robots won’t replace your kitchen staff fully, and in most restaurant establishments they will not replace customer facing staff, but they can increase the effectiveness of the job tasks of a “runner” or busser

By increasing the speed and the amount of dishes a waiter or server can carry to and from the kitchen, your customers are served faster and tables are made available faster. All of these activities can elevate the dining experience all without a significant increase in labor costs. It will most probably lead to a reduction in labor costs.

Effectiveness of Busser Robots in Restaurants

Food Service Robots are typically able to operate for 10-12 hours at a time and are available 7 days a week. The use of robotic food servers can greatly reduce the disruption of call-outs and short-staffing. The can multiply the effectiveness of your bussers or waiters since the busser robot can carry twice the amount of dishes either to or from the kitchen as a human can. Combining waiter or busser robots alongside your staff is the most effective way to elevate your establishments’ experience.

ROI of Busser and Waiter Robots

For many communities confronted with the upfront costs of purchasing or leasing a food service robot, it can seem like a significant investment. However, as stated before, a food service robot can potentially replace one staff member, using a conservative assumption. 

An estimate, annually, these roles will receive about $30,000 in compensation and an additional $2,870 for employer taxes, depending on the location. This does not take in to account insurance and other waiter or staff ancillaries.

By comparison, the cost to lease a Avoda robot for 24 months is around $900 per month, lease to own options are also available which will result in you fully owning the robot and monthly costs being close to $0.

 Lastly, these positions only account for partial time or shifts worked. Whereas the food service robots can work upwards of 91 hours a week. 

Most Avoda customers qualify for 24/7 live support.

Waiter Robots in Restaurant Summary

In conclusion, it was determined that robot food servers function effectively as “runners” in a higher end dining room settings.

They did not eliminate or reduce customer engagement during our trials. In fact, the customers seemed to enjoy seeing the service robot. It was a novelty and something to talk about, many had their own pet names for the device. 

Using the robot as a kitchen runner at these facilities allows the servers and hosts to remain on the dining room floor, ensuring orders are taken in a timely manner and food is delivered expediently and at the proper temperatures.

Robotic food servers can create operational efficiencies when used effectively. They have long battery life and can function for up to 13 hours without recharging, producing upwards of 91 hours of constant labor hours per week. 

The success of food server robots in a residential healthcare setting will likely be determined by the dining department’s ability to utilize the technology effectively to create operational efficiency and cost reductions.

If your establishments would like to learn more about robot waiters or busser robots you can reach out to our dedicated customer team at +1 (646) 494-6771 or at info@avoda.ai